01 Fully managed
You need a team to own everyday IT.
Bring help desk, maintenance, security and backup into one agreed plan. Your staff knows where to get help, and you know who’s responsible for keeping systems running.
Talk about this optionManaged IT & cybersecurity
Keep work
moving.
Proactive IT support, 24/7 threat monitoring and tested backups for small and midsize businesses across Southern Ontario.
Based in St. Catharines. Serving Niagara, Hamilton, the GTA and Guelph.
24/7 threat monitoring
Remote and on-site support
Tested backup restores
What we do
Four ways we keep your IT running.
Get the right mix of IT support, cybersecurity, recovery and Microsoft 365 help for your team.
01
Managed IT
Day-to-day help, proactive maintenance and clear ownership for the technology your people depend on.
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02
Cybersecurity
24/7 threat monitoring, endpoint and identity protection, and phishing training for your staff.
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03
Backup & recovery
Managed cloud and on-site backups, with restore testing and a plan for getting back to work.
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04
Microsoft 365
Get help with Microsoft 365 accounts, email, access, migrations and security settings.
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Business continuity
A backup is only as useful as the restore.
We monitor backups and test restores for the systems you count on. You’ll know what’s covered and how to get it back when work is interrupted.
See how backup and recovery worksSupport options
Choose how much IT you hand over.
We’ll agree on what we cover, who handles what and how your staff gets help.
02 Partially managed
You want help with specific systems.
Keep your existing IT resources and bring us in for agreed areas such as security, backup and recovery, or monitoring for core networks.
Talk about this option03 On-demand
You have a project or problem to solve.
Get hourly assistance for a migration, network issue, office change or other scoped work. Start with what you need help with today.
Talk about this optionWhere we work
Based in Niagara.
Here for Southern Ontario.
From Niagara Falls through Hamilton and the GTA to Scarborough, and west to Guelph. Get remote support and arrange on-site help for work that needs a visit.
See our service areaCommon questions
A few things you might be wondering
Who do you work with?
We work with small and midsize organizations across Southern Ontario, from Niagara Falls through Hamilton and the GTA to Scarborough, and west to Guelph.
What happens in an initial assessment?
We discuss your staff, sites, existing IT setup and the issues you want to solve. From there we can identify what needs a closer look and outline a sensible scope for support.
How do you price managed IT?
We quote around the people, devices, sites and services you need covered. We’ll discuss what’s included, support hours and any on-site requirements as we put the scope together.
How do we switch from our current provider?
We start with access and inventory, coordinate the handoff, and confirm that support, monitoring and backups are ready for the systems in scope.
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What would make IT easier for your team?
Tell us what’s working, what’s getting in the way and where you’d like help. We’ll talk through the right starting point.